Data Deletion Instructions
How users and campaign administrators can request deletion of personal data from VotersMatrix.
1. Request Deletion by Email
Send your request to privacy@votersmatrix.com with subject line Data Deletion Request.
- Provide your full name and account email.
- Include your organization/campaign name (if applicable).
- State the scope: account-only deletion or complete data deletion.
2. Verification Process
For security, we may request identity verification before processing deletion requests. If you are an organization user, we may require administrator confirmation.
3. Processing Timeline
- Acknowledgement: within 3 business days.
- Completion target: within 30 days, subject to legal obligations.
- Where required by law, limited records may be retained for compliance and security audit purposes.
4. Deletion Scope
Depending on your request and role, deletion may include:
- User profile and authentication records.
- Campaign workspace contributions and uploaded documents.
- Connected social integration metadata and tokens.
Some backup data may persist for a limited retention window before secure purge cycles are completed.
5. Meta/Facebook App Users
If you connected via Meta/Facebook login or integrations, you can request deletion using this page and email. Include your Facebook-related account email so we can locate integration records accurately.